Consumer Orientation: Reducing Confusion, Distraction, and Negative Perceptions, presented by Colleen Jones
9:00am-12:00pm, .3 PS CEU
“Wait, who’s talking?” “Tell him I am saying…” “I just think sign language is so fascinating!” Have you ever worked with a consumer who was confused and distracted by the interpreting process? Ever wish you could go back in time and alter your approach to the situation?
This workshop explores the concept of consumer orientation and how it can be utilized to support consumers’ understanding of the interpreted interaction. We will discuss research in the interpreting and medical fields, the evolution of interpreter ethics, and how these topics relate to consumer confusion and distraction. Participants will brainstorm components of effective orientation, current best practices, and considerations for how and when to employ specific control options. Participants will leave with a better understanding of orientation to the interpreted interaction, a plan for personal growth, and next steps for their Community of Practice.
Educational Objectives:
Upon completion of this workshop, participants will have the knowledge required to:
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Define and describe the concept of orientation to the interpreted interaction
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Discuss research and contrast it with interpreting standard practices, ethical considerations, and common views of the role of the interpreter
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Identify at least three components of an effective orientation and at least three considerations that may be taken into account when approaching specific scenarios or consumers
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Develop next steps for both their personal journey and their Communities of Practice
Am I a Lousy Interpreter, or Are You Just Sexist? Gender Bias, Gender Discrimination, and Interpreting
Presented by Colleen Jones
1:00pm-4:00pm, .3 PPO CEU
(PPO: Power, Priveledge, and Oppression)
This workshop focuses on the experiences of female interpreters, the bias and discrimination we encounter while on the job, and the impacts on ourselves, our work, and our consumers. We will explore current scholarship on the topic of gender bias and interpreting and participate in discussions of oppression, feminist theory, and Dean and Pollard’s demand-control schema. Participants will engage in individual and group exercises where manifestations of gender bias toward interpreters and potential control options are explored. Participants will also consider how their understanding of this topic can advance through individual and community of practice learning. Instead of telling female interpreters what they should do differently in the face of oppression, this workshop emphasizes women’s instincts and wisdom as well as utilization of allies and evidence-based practices.
Educational Objectives:
Upon completion of this workshop, participants will have the knowledge required to:
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Discuss the connections between oppression, feminist theory, and Demand-Control Schema
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Identify at least three ways that gender bias manifests in interpreted interactions
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Formulate at least six control options for responding to perceived gender bias
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Design next steps for their personal journey and for their Community of Practice
CEU Information:
ASL Communication is an Approved RID CMP Sponsor for Continuing Education Actives. These workshops are being offered for the following:
Consumer Orientation: 0.3 Professional Studies
Gender Bias: 0.3 Power, Priveldge and oppression CEU
Both workshops are being offered at the little/none Content Knowledge Level.
Language Policy:
WSRID, as a diverse and inclusive body, has adopted a formal communication policy of direct communication in ASL for all events sponsored by WSRID. This workshop will be provided in ASL
Standard Refund Policy:
All refund requests must be made in writing
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Refund requests made more than 30 days before the event will receive a 100% refund.
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Refund requests made between 30 days and 7 days will receive a 50% refund.
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Refund requests made with less than 7 days will not be eligible
Accomodations: HSDC is an ADA Compliant Facility. for DeafBlind accommodation requests, please email: WSRIDdirector2@gmail.com. Please make requests by Nov.2nd. 2018.
